National Electronic Labour Exchange

SALES AND CUSTOMER SERVICE MANAGER

Sales & Business Development Apr 14, 2025 Not Specified

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Job Description

Are you a dynamic leader with a passion for sales, customer satisfaction, and team performance? We’re looking for a Sales and Customer Service Manager to drive revenue, enhance customer experience, and lead a high-performing team across multiple touchpoints (calls, emails, walk-ins, and more).

Responsibilities

Responsibilities:

• Convert leads into bookings and manage follow-ups

• Design and optimize the customer journey

• Oversee CRM and data accuracy

• Drive revenue through campaigns and sales strategy

• Lead and develop the Sales & Customer Service team

Industry: Events, Venue & Furniture Rentals

Experience: Minimum 6 years, with at least 2 years in a leadership role

Reports to: GM/Chief Responsibility Officer

Education + Experience

Requirements:

• Strong leadership and sales skills

• Excellent verbal and written communication

• Proficiency in CRM systems

• Experience in events, venue/furniture rentals preferred

• Bachelor's degree + relevant certifications

Join us to lead a results-driven team and deliver exceptional customer experiences!

📩 To apply, send your CV to chrismadu220@gmailcom using the above job title as subject mail.