Responsibilities

• • Manage client experience, ensuring satisfaction through timely delivery of service to maximize client retention.
  • Ensure quality service and constantly monitor levels of service quality, and devise strategies to improve any shortfalls.
  • Communicate effectively and build strong relationships with key stakeholders, including partners, clinical teams, suppliers, strategic partners, and external advisors.
  • Compile accurate weekly management reports as required.
  • Oversee all day-to-day operations of the administration functions and maintain a healthy administrative system of the Hospital.
  • Work with the GM and other members of the administrative team in the generation and management of a sustainable pipeline of work that reflects the current and anticipated administrative strategy and business plans
  • Management of waste disposal.
  • Provide standard clerical duties as assigned, including mailing and communicating with clients and partners.
  • Nurture a positive working environment and develop strong relationships with cross-functional teams and departments.
  • Ensure legal compliance throughout administrative management.
  • Organize and coordinate operations in ways that ensure maximum efficiency and effectiveness.
  • Assess overall administrative performance against set objectives.
  • Ensuring that all the facilities of the hospital are properly maintained in line with health and safety policies
  • Responsible for ensuring the hospital wards are properly arranged and conducive.
  • Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
  • Ensure safety in the Hospital by making sure that security is alert to their job.
  • Perform any other duties from the higher authority.