Latest Event Event Title: `Employability Training Description: Join our Employability Training Program designed to equip job seekers and young professionals with practical skills, career readiness, and job market insights. This training will enhance your employability, boost your confidence, and connect you to better opportunities through the National Electronic Labour Exchange (NELEX). Date: 29th September to 30th September
Event Details
National Electronic Labour Exchange
National Electronic Labour Exchange

Front Desk / HMO Officer

Job Description

Greenlife Hospital is a registered, standard and a forward-thinking hospital, we pride ourselves in excellent and top-notch services making sure our corporate partners over the years are satisfied and happy.

Responsibilities

  • Job Location: Ilupeju, Lagos

    Job Description

     

    • Receiving, processing and verifying the accuracy of customer’s information and registration, as well as utilizing the organization’s internal CRM.
    • Opening of customer accounts by recording account information.
    • Maintenance and updating of customer records.
    • You are expected to ensure and provide quality service to both internal and external customers.
    • Receive inquiries from clients and give needed feedback/or contact the necessary authority to help resolve a variety of order-related issues.
    • Will be expected to access the company’s internal system to obtain and extract information and provide customer service management with the data for inclusion in various scheduled and special reports.
    • Resolution of product or service problem by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustment; following up to ensure resolution.
    • Initiating the required action for response to customer service request for order changes, including the maintenance of order/customer information registration and communication of the changes to the appropriate personnel/departments.
    • Participating and providing expertise as a member of the customer service’s departmental team.
    • Attracting of potential customer by answering product and service questions; suggesting information about other product and service.
    • Maintenance of financial account by processing customer adjustments.
    • Recommending potential products or services to management by collecting customer information and analysing customer needs.
    • Preparation of product or service report by collecting and analysing customer information.
    • Contributing to team effort by accomplishing related result as needed.

Education + Experience

  • Qualifications 

    • Candidates should possess a Bachelor's Degree with 2 - 4 years of relevant work experience. 

    Remuneration
    N80,000 - N100,000 Monthly.

    Method of Application
    Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the mail.

Job Overview

  • Date Posted: Aug 12, 2023
  • Job Location (State): Lagos
  • Salary Offer: (NGN) 80000 - 100000 / Monthly
  • Application Deadline: Aug 31, 2023
  • Gender: Not required
  • Bachelors
  • Qualification Bachelors
  • Experience: 2 Year
  • Employment Status: Full-time

About the Company

National Electronic Labour Exchange
  • Company Name: National Electronic Labour Exchange
  • Address:Central Business District
  • Website:https://www.nelex.gov.ng
  • Email:[email protected]