National Electronic Labour Exchange
Telesales / Customer Service Representative
Job Description
Talex HR engages in recruitment, employee relations management and on-boarding processes for Small and Medium Businesses who need a professional and affordable expertise to manage their HR processes. We are a consulting / Recruitment Agency, seeking to help small and Medium Businesses build an effective and efficient work culture and team.
Location: Ikoyi, Lagos
Employment Type: Full-time
About the Position
- We’re seeking a highly motivated, sales-oriented Telesales/Customer Service Representative to join our team. Working as a Telesales Customer Service Representative, you’ll be responsible for resolving customer related issues and generating sales over the phone by advising potential customers on our products and showcasing how we can serve their needs.
- For the Telesales Representative position, excellent communication skills are a must. As you’ll be working with potential and returning clients, you have to have great people skills, as well.
Responsibilities
Responsibilities
- Reach out to potential clients through cold calls
- Reach out to potential clients via emails and social media platforms
- Use pre-written scripts to showcase our products to possible customers, learning what their needs are and keeping the customer engaged
- Direct calls to other departments as needed
- Take incoming calls from current customers
- Keep a detailed record of all calls and sales
- Demonstrate how our products can best address client needs
- Upsell products if possible
- Maintain an updated customer database, including names, phone numbers, and addresses
- Follow up on calls as needed
Education + Experience
Requirements
- Minimum of HND / BSc
- [2+] years experience as a Telemarketer/Customer Service
- Comfortable making cold calls to potential clients
- A goal-driven, results-oriented mindset
- Working knowledge of computer software, including Microsoft Office Suite
- Superb communication and customer service skills, including the ability to remain calm under pressure
- Excellent multi-tasking skills
Salary
N100,000 - N150,000 / month.How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the position as the subject of the emailApplication Deadline 6th June, 2024.
Share
Job Overview
- Date Posted: Apr 16, 2024
- Job Location (Country):Nigeria
- Job Location (State): Lagos
- Salary Offer: (NGN) 100000 - 150000 / Monthly
- Application Deadline: Jun 5, 2024
- Gender: Not required
- Qualification Bachelors
- Experience: 2 Year
- Employment Status: Full-time
Bachelors
About the Company
- Company Name: National Electronic Labour Exchange
- Address:Central Business District
- Website:https://www.nelex.gov.ng
- Email:[email protected]