National Electronic Labour Exchange
Hotel Front Office Manager
Job Description
We are a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.
Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home’ experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.
We are recruiting to fill the position below:
Job Title: Hotel Front Office Manager
Location: Abuja
Employment Type: Full-time
Job Summary
- A Hotel Front Office Manager is responsible for supervising all front desk operations and ensuring a seamless guest experience from check-in to check-out.
- The role involves managing reception staff, handling guest relations, coordinating with other departments, and maintaining high service standards to enhance guest satisfaction.
Responsibilities
Key Responsibilities
- Oversee front desk operations, including reservations, check-in/check-out, and guest services.
- Ensure accurate billing, cashiering, and financial procedures at the front desk.
- Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
- Prepare and analyse front office reports and performance metrics.
- Supervise, train, and schedule front office staff to ensure efficient and professional service.
- Resolve guest complaints and ensure prompt responses to inquiries and issues.
- Monitor room availability, occupancy rates, and revenue targets in coordination with the reservations and sales team.
Education + Experience
Skills & Qualifications
- Degree or Diploma in Hospitality Management or related field.
- Proven experience in front office or guest services, preferably in a supervisory role.
- Excellent communication, interpersonal, and leadership skills.
- Proficiency in hotel management software (e.g., OPERA, IDS).
- Strong problem-solving abilities and a guest-focused mindset.
How to Apply
Interested and qualified candidates should send their CV and Photograph to: [email protected] using the job title as the subject of the email.Application Deadline 10th February, 2026.
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Job Overview
- Date Posted: Jan 31, 2026
- Job Location (Country):Nigeria
- Job Location (State): FCT
- Salary Offer: (NGN) 0 - 0 / Monthly
- Application Deadline: Feb 10, 2026
- Gender: Not required
- Qualification Bachelors
- Experience: 3 Year
- Employment Status: Full-time
Bachelors
About the Company
- Company Name: National Electronic Labour Exchange
- Address:Central Business District
- Website:https://www.nelex.gov.ng
- Email:[email protected]