Responsibilities

• Job Location: Abuja (FCT)
  Employment Type: Full-time

  Roles / Responsibilities

   

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Monitoring and maintaining computer systems and networks. ... Providing technical support across the company (this may be in person or over the phone)
  • Researching, designing, implementing and managing software programs
  • Produce a significant portion of complex documentation set that complies with documentation plan requirements in line with current
  • Develop complex user scenarios that demonstrate the use of product.
  • Conduct careful analysis to design and write the documentation associated with a project.
  • Support development of standardized documents and templates in line with global protocols.
  • Create plans to ensure system compliance, including writing and editing of documentation.
  • Testing and evaluating new programs
  • Identifying areas for modification in existing programs and subsequently developing these modifications
  • Determining operational practicality
  • He will assist the head of department with developing and improving team documentation and procedures.
  • Strict attention to detail; adherence to rigid guidelines and processes; ability to validate, update and maintain accurate records.
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
  • Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
  • Maintain (check-in, checkout) the Project Library hard copy and electronic copy.
  • Ensure Master Documents Lists for all libraries are maintained and current.
  • Provides day-to-day technical support for network infrastructure and desktop systems software and hardware.
  • Operate and maintain a variety of specialized equipment and software related to the upgrade, installation and repair of network systems; utilize a variety of hand and power tools to make repairs.