Responsibilities

• Responsibilities

  • To provide Safety/Security systems, and associated telecom/networking infrastructure designs and specifications to relevant National and International Standards. Produce high level and detailed design technical documentation, including CAD drawing review and development. Including construction documentation.
  • Meet and exceed monthly and annual targets for installation order value, gross margin, and recurring revenue.
  • Design and manage a robust after-sales services to clients.
  • Address urgent customer queries in a timely and professional manner to maintain client satisfaction.
  • Collaborate with the supply chain team to obtain quotes via email and phone, ensuring the accuracy of technical drawings and building strong relationships with suppliers.
  • Maintain effective communication and collaboration with our established global supply-chain network.
  • Collaborate with clients to design CCTV, fire detection, intruder/burglar alarm, and/or access control systems that align with their specific requirements and government regulations. In accordance with relevant statutory, codes, industry best practice and the Quality Assurance Systems.
  • Be the focal point for engaging OEMs and other technical stakeholders.
  • Identify and research potential customers in the Residential, commercial, and industrial sectors. Develop strategies to approach and engage them effectively and gain increased market share for the company.
  • Foster relationships with existing clients and cultivate new customer connections to maintain and expand client base.
  • Function as the Specialist technical liaison with the implementation team and support other disciplines of the project in various project locations.
  • Input into the functional, performance and operational system specifications.
  • To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and subsystem solutions.
  • Meet and discuss with client, end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design.
  • Research and disseminate knowledge of existing, new, and proposed products and services available within the CCTV/Security marketplace.
  • Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery.
  • Support the Design Team Lead in understanding the technical risks, dependencies and issues that exist and be able to quantify these and the impact that they may have on the project in a concise legible reporting format.
  • Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling and OSP. Identify any and all compliance issues with recommended resolution options.