Responsibilities

• • Maintain and troubleshoot all network and computer related issues;
  • Integrate security, physical control solutions for all confidential data and systems;
  • Monitor performance and manage parameters to provide fast responses to front-end users.
  • Integrate and configure computer networking for best performance;
  • Troubleshoot and repair of hardware, operating systems and applications;
  • Monitor and maintain computer systems and networks;
  • Identify security gaps and provide relevant solutions in consultation with the Operations manager;
  • Test and evaluate all new technology including M&E systems e.g. database systems, websites etc.
  • Conduct electrical safety checks on computer equipment.
  • Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required;
  • Help install and support of all ICT hardware and software
  • Ensure that systems are effectively insulated from intermittent power outages thereby causing damage.
  • Perform a yearly review of internet usage procedures to ensure adherence to current trends
  • Provide a backup for all operations to mitigate loss of data and information.
  • Payment of subscriptions: DSTV, Internet, Tally subscription etc.
  • CCTV Installation and reviews intermittently